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We would like to inform you that our contact centre, which provides information about the work of the police during the coronavirus, is currently overwhelmed and difficult to reach. Thank you for your understanding. For the latest information on border control, please visit our website.

The police contact centre's e-mail (This email address is being protected from spambots. You need JavaScript enabled to view it.) is currently experiencing a significant increase in the number of messages, particularly concerning changes to the border regime for entering the country. Unfortunately, the number of daily queries we receive exceeds our capacities for a timely response.

Therefore, in automatic response to your message, as of 17 July 2020, you will be directed to websites that publish information and explanations about crossing the state border during a coronavirus epidemic. If you did not find the answers and explanations on the website, call +386 (0) 1 51 70 01 within the hours specified in this response. Please do not reply to the notification received.

We also wish to inform you that our website contains all the relevant information regarding border crossing.

They are available at the following links:

Crossing the state border during the coronavirus epidemic

Border crossings

Re-open EU (up-to-date information on travelling in the EU in 23 languages)