Police have recorded an increase in reports from victims who received phone calls from fraudsters posing as bank representatives. In some cases, the callers have convincingly impersonated employees of various banks, including the Bank of Slovenia.
Scammers typically contact victims claiming that their personal or banking data has been compromised and that unauthorized bank accounts have been opened or loans taken out in their name.
This is a scam – you risk losing all the funds in your account
Under the guise of "protecting" the victim’s money, the scammers instruct people to transfer funds to a new, supposedly secure account or to open a new account. The police emphasize that this is a scam. Such accounts are controlled by criminals, and once the funds are transferred, they may be irretrievably lost.
Police advice: end the call immediately
If you receive a suspicious call, do not follow the caller’s instructions and terminate the conversation at once. Banks will never request transfers of funds or ask you to disclose sensitive information over the phone.
If in doubt, always verify the authenticity of the call directly with your bank. You may also contact the police or the national cybersecurity response center (SI-CERT) for assistance.
Key message: Never transfer funds or share your personal data in response to unsolicited calls. Always verify the caller’s identity with your bank or the relevant institutions before taking any action.